| Domain Registration Services FAQ |
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| What domains can be registered through
your new Domain Name Registration service? |
We will be able to assist with the registration
of .com, .net, .org, .biz, .info, .co.uk and .us domain
names up to 67 characters in length. The 67
characters includes the dot and extension (ex. 1-63 Character + the .com).
We are not able to assist with the registration of international country
code domain names. domains at this time; however, we anticipate offering
registration of International country code domain names in the future.
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| What is the fee for the new domain registration
service? |
| Domain Name registration is just $20 per
year for 1 year, $19 per year for 2
year periods, or less for longer periods. |
| What is the Domain Registration Exhibit? |
| The Domain Registration Exhibit covers
the terms and conditions associated with our registration
of domain names. You must agree to the terms and conditions
of this Exhibit, as well as the Verio Reseller Agreement before we will register
domain names for you or your customers. Likewise, your customers must agree
to the same terms listed in this Exhibit. It is your responsibility to inform
your clients of this Exhibit prior to requesting that a domain name be registered
on their behalf. |
| How will I be billed for new domain registrations? |
| Just like the other services you receive
from us, you will be billed directly for ALL domain names
registered through us. This makes it your responsibility
to collect prompt payment from your clients for the domains they request to
be registered with us. You will be billed according to the existing billing
terms and pricing. |
| How do you handle domain name renewals? |
As a service to you, we will automatically
renew all domain name registrations for the same number
of years stated in the domain's initial registration.
The
renewal of the registrations takes place 3 days prior to the expiration date.
This automated renewal process can be halted
by telephone, email or fax. Failure to opt out of
the automated renewal process, or to remove the domain registration will result
in the renewal of said domain name and your account will be invoiced appropriately.
Such invoices are not subject to our dispute policy.
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| What are the special requirements associated
with .us domain names? |
You must qualify under at least one
of the following categories:
1. Be a U.S. Citizen
2. Be a permanent resident of the U.S. or any of its possessions or territories
3. Be a U.S. organization incorporated within one of the 50 states or a U.S.
Territory
4. If otherwise constituted under the laws of a state of the United States
of America, the District of Columbia, or any of its possessions or territories
(including the U.S. federal, state, or local government entity or subdivision
thereof and unincorporated organizations based in the U.S.)
5. If regularly engages in lawful activities (sales of goods or services or
other business, commercial or non-commercial, including not-for-profit relations
in the United States)
6. If entity has an office or other facility in the U.S.
Additionally, you must list an organizational address
within the United States. |
| Can I still use your Domain Registration
Service if I am doing my own DNS? |
| Yes, you may select to use your own name
servers, and hence do your own DNS by using either our
New Server Wizard or our Domain Name Wizard for domain
registration
only. |
| Will the domains I register through your
online Order Submission Wizards use my Virtual Name Server
information? |
Yes, if you currently have an Virtual
Name Server we will register all new domain names you
request for registration with your appropriate Virtual
Name
Server information by default. This again is true for domain names you register
using the New Server Wizard, the Domain Name Wizard for adding an additional
domain name to an existing Virtual Private Servers, or the Domain Name Wizard
for domain name registration only.
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| How do I modify the information associated
with a domain name? |
You can now modify your contact or name
server (Whois) information for Domain Names registered
through us using the Domain Manager Interface. This
online
tool makes real-time modifications to .com, .net and .org domain name information
a reality. No changes may be made to .co.ok or .us domain names at this time.
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| How do I Move an Existing Domain Name? |
| If your registered domain name is already
hosted with another provider, you will need to modify
the name server information your domain name uses to
point to
your new Virtual Server. View our short list of steps for updating the name
servers your domain name is using. |
| How do I transfer domain names from another
registrar such as Network Solution to you? |
| See the Domain Registrar Transfer FAQ. |
| Who is Internet Names WorldWide, a division
of Melbourne IT (MIT) and what is their relation to you
and to Verio? |
| We will be registering domain names through
a special partnership We have established with Internet
Names WorldWide, a division of Melbourne IT, an official
registrar
accredited by the Internet Corporation for Assigned Names and Numbers (ICANN). |
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